Today I finally became a Wests Tiger Member.
I wanted to put my cash towards supporting the boys and I believe in what we are doing. When times were tough I would go to games but I just struggled to justify becoming a member.
In hindsight maybe becoming a member when the chips were down would have made more sense?!?!
Anyway, I do feel like our membership sign up process and portal could do with a lift. Recently so many facets of the club have improved and maybe its just me, but it's not overly clear what you are getting and then the entire login process is odd.
A smoother process and being a bit more clear on things might get people to sign up. I think this was my 3rd go trying to sign up but each time I delayed because wasn't entirely sure on what the process was.
I'm now waiting for an email to receive my username so I can get into the Membership store. Not sure why this isn't some auto email?
Can anyone tell me what actually happens now? Does my pack just get sent, do I have do anything? For context I have a flexi membership.
This could just be me but if others have similar experiences maybe it's an area they could refine.
Go Tigers!