I’ll raise you to 14…
Still no membership email here.
In memory of Geoff Chisholm (1965-2022)
Merry Christmas WestsTigers fans. I bought myself a 2025 membership for Christmas.
We are going to blow the doors open.
2005/2025 premiers.
As Jarome would say. “Yes Sir, Let’s Goooo!”.
Have great day 🎄🎅🏉🏉🏉
Woohoo… “your Wests Tigers 2025 Membership Pack is on its way”
still nothing for me, haven't been able to select reserved seats yet
I emailed the club and after a second email requesting a response from them they said they were still processing memberships. Why this happens year after year without rectifying is beyond me. It's not like we've had long term failure in other areas of the club! 🙄
@tigersteve Richo is the CEO I would of thought this is part of his brief the over view of the clubs operations .. he has been at the club for 12 months and your experience has not changed from the last membership drive . This reflects badly on the professional way things are handled in the administrative area … maybe administration should get into the crocodile roll are they except from that ! But in this day age there is no excuse for this tardiness.. Richo where are you !
Why it takes 3 months to send out a membership badge is mind blowing to me. It can’t just be lack of people to stuff the envelopes. It’s like they have to order them from Mongolia and it gets shipped my rail and boat. This should 100% be delivered before Christmas so that people can give them as Christmas presents. The replica jersey should be exactly the same. So much lost revenue.
When I rang them back in December as one family member had received the email, and I hadn't, despite purchasing the memberships at the same time, the claim was it was an issue with Ticketek and organising the ticketing (ended up getting my email about 4-5 days later). Whether that is actually the delay or not who knows, but with the switch back to Commbank it could be if they manually have to go back and reassign original seats from the last time we were there, or make adjustments if people have made changes or added/removed people from their memberships.
It isn't good enough, but knowing how the membership department has been run in the past, it wouldn't surprise me if their record keeping has hindered the reorganising of seating, and thus the slow roll out of the memberships.
When I rang them back in December as one family member had received the email, and I hadn't, despite purchasing the memberships at the same time, the claim was it was an issue with Ticketek and organising the ticketing (ended up getting my email about 4-5 days later). Whether that is actually the delay or not who knows, but with the switch back to Commbank it could be if they manually have to go back and reassign original seats from the last time we were there, or make adjustments if people have made changes or added/removed people from their memberships.
It isn't good enough, but knowing how the membership department has been run in the past, it wouldn't surprise me if their record keeping has hindered the reorganising of seating, and thus the slow roll out of the memberships.
With the emphasis that Ricoh places on memberships, this simply must be a better experience for you and all others that are doing the right thing by the club but are being stuffed around… Richo this is not good enough!
When I rang them back in December as one family member had received the email, and I hadn't, despite purchasing the memberships at the same time, the claim was it was an issue with Ticketek and organising the ticketing (ended up getting my email about 4-5 days later). Whether that is actually the delay or not who knows, but with the switch back to Commbank it could be if they manually have to go back and reassign original seats from the last time we were there, or make adjustments if people have made changes or added/removed people from their memberships.
It isn't good enough, but knowing how the membership department has been run in the past, it wouldn't surprise me if their record keeping has hindered the reorganising of seating, and thus the slow roll out of the memberships.
With the emphasis that Ricoh places on memberships, this simply must be a better experience for you and all others that are doing the right thing by the club but are being stuffed around… Richo this is not good enough!
I have avoided calling them as I know I will be rude to someone if I do, it is not just they are being slow, there has been absolutely no update about what is going on. I am spending $2500 on season tickets this year and it is almost like they don't care.
In memory of Geoff Chisholm (1965-2022)
When I rang them back in December as one family member had received the email, and I hadn't, despite purchasing the memberships at the same time, the claim was it was an issue with Ticketek and organising the ticketing (ended up getting my email about 4-5 days later). Whether that is actually the delay or not who knows, but with the switch back to Commbank it could be if they manually have to go back and reassign original seats from the last time we were there, or make adjustments if people have made changes or added/removed people from their memberships.
It isn't good enough, but knowing how the membership department has been run in the past, it wouldn't surprise me if their record keeping has hindered the reorganising of seating, and thus the slow roll out of the memberships.
With the emphasis that Ricoh places on memberships, this simply must be a better experience for you and all others that are doing the right thing by the club but are being stuffed around… Richo this is not good enough!
I have avoided calling them as I know I will be rude to someone if I do, it is not just they are being slow, there has been absolutely no update about what is going on. I am spending $2500 on season tickets this year and it is almost like they don't care.
exactly nothing from them it is shocking
I thought Rucho woukd be all over this type of stuff
Deadset even more amateur hour than previous years
I got told before christmas the delay was due to ticketek not allocating seats as yet.
@garry That’s not good enough , we were going to sign up for Comm bank as we did before but in all honesty just could not be bothered I am glad we didn’t now ,we will go early and jag good GA seats . This area the club needs to get its act together as supporters like us where there is good money to be made are turned off . Maybe a membership manager or the like with other responsibilities as well !
Membership pack arrived. Correct seats allocated. I’m so excited…